PRIVACY POLICY
Effective date: September 30, 2020
The Shop Dashboard (“The Shop Dashboard”, “we”, “us” or “our”) is committed to protecting the privacy and confidentiality of personal information in our custody and control. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website www.theshopdashboard.com (the “Site”), software tools, and related services (together with the Site, the “Services”).
This Privacy Policy is effective as of the Effective Date listed above. We may make changes to this Privacy Policy from time to time. When we do, we will post the revised Privacy Policy on our Site. By continuing to use our Services after any changes are made to this Policy, you accept the changes to the Policy.
Our Services help auto repair shops (“Clients”) manage their business and operations. In providing our Services, we collect personal information relating to Clients and their owners, employees, and representatives (“Client Data”). We also collect personal information relating to our Clients’ customers (“Customer Data”). We process Customer Data on behalf of our Clients as their service provider. Our Clients are accountable for the Customer Data that we process on their behalf. If you are a customer of one of our Clients and have questions about how your Customer Data is handled, please contact the Client directly.
Collection and Use of Personal Information
You can visit our Site without providing any personal information.
If you contact us to request information about our Services or with other inquiries, we will collect your name, contact information, and any other information that you choose to provide. We use this information to respond to your request. We may also use this information to provide you with other information and materials that we think may be of interest to you.
If you choose to register for our Services as a Client, we will collect: business name, email address, physical address, and telephone number; other information about your business, such as size and type; payment card information, banking information, or other information to process payments; username and password; and information about the owners, employees, and representatives of the business, such as name, email address, and telephone number.
We use this information to understand your needs and provide our Services, process payments, improve our products and services, provide you with information about products, services, and events that may be of interest to you, meet our legal and contractual obligations, and otherwise as permitted or required by law.
If you choose to apply for financing options made available by third-party partners through our Services, we may collect information on behalf of these partners, such as your name, contact information, gender, date of birth, and other information necessary for these partners to assess your financial situation and eligibility for their services.
Information We Collect Automatically
We automatically collect information about your computer or mobile device when you visit our Site. This information may include your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the webpage, and the webpage(s) you access.
We may also use cookies and similar tools to improve your experience on the Site. Cookies are small text files placed on your device when you visit a website to track usage and enhance your experience. For example, we use cookies to remember your log-in session and track unique visits. You can adjust your browser settings to block or delete cookies, but this may limit your experience on our Site.
We work with Google Analytics, which uses cookies and similar technologies to analyze website usage and trends. You can learn about Google’s practices at Google Privacy & Terms and opt-out by downloading the Google Analytics opt-out browser add-on at Google Analytics Opt-Out.
We also use Google’s advertising services to collect certain demographic and internet data for targeted advertising. You may opt out through Google’s Ad Settings or by installing the Google opt-out browser add-on.
Additionally, we work with other third-party advertisers who use cookies and similar tools for tailored advertising. You can opt out using the Digital Advertising Alliance or Network Advertising Initiative opt-out pages. Opting out does not stop ads altogether but may prevent personalized advertising.
Currently, The Shop Dashboard’s systems do not recognize browser “do-not-track” requests.
Disclosure of Personal Information
We may transfer personal information to service providers that support our operations, such as data hosting, marketing, analytics, IT services, and payment processing. Some of these service providers may be located outside your country of residence, including in Canada and the United States.
We may disclose personal information in connection with a corporate transaction, such as a sale or financing. Our successors and assigns may collect, use, and disclose personal information as described in this Privacy Policy.
We may also disclose personal information as required by law, including compliance with subpoenas or investigations, or to protect our rights, safety, and security.
Clients will have access to Customer Data related to their customers. We are not responsible for how Clients handle Customer Data. If you are a customer of a Client and have concerns about your data, please contact the Client directly.
De-Identified Data
We may use personal information, including Client Data, Customer Data, and automatically collected data, to create de-identified data that cannot be used to identify individuals. This de-identified data may be used or shared for any lawful purpose, including product development, research, and marketing.
Retention of Personal Information
Personal information is stored on our servers or those of our service providers and is retained as long as necessary for business, legal, or contractual purposes.
Safeguards
We implement security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely foolproof, and we cannot guarantee absolute security.
Your Choices
By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you provide information about a third party (e.g., Customer Data), we assume you have obtained necessary consents.
You may unsubscribe from promotional emails at any time using the unsubscribe link in those messages. However, you may still receive transactional or business-related communications.
You may withdraw your consent to our collection, use, or disclosure of your personal information by contacting us. However, this may limit your ability to use our Services.
Access and Correction
You may request access to or correction of your personal information by contacting us. We may verify your identity before processing your request. If you are a customer of a Client, please direct such requests to the Client.
Children’s Privacy
Our Services are intended for individuals over the age of majority. We do not knowingly collect information from children under 13. If we become aware of such information, we will delete it.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.
Contact
For questions or concerns about this Privacy Policy, please contact us at:
rizwan@autoleap.com